Resident Resources - PURE Property Management of California (2024)

Unfortunately, no, we cannot hold a property until a lease is signed by all parties and the rental deposit has been paid to PURE Property Management.

PURE Property Management’s standard move-in costs are the first month’s rent is due upon lease signing. We also offer a Security Deposit Replacement Program. With this option, you will pay a monthly non-refundable fee for the duration of your tenancy instead of the traditional upfront deposit. Along with your monthly rent, you will be billed $39 per month for our Resident Benefits Package which includes many resident benefits to make your renting experience better, limit your liability, and make for a smooth transition into your new rental home. Details on this resident program can be found at this link:Resident Benefits Package.

Applicants must be over the age of 18 to apply.

Yes, the security deposit is refundable depending on the condition of the property. Within 21 days of your lease termination date, our property management team will provide a report from the move-out inspection, documenting damages, if any, to be charged that are considered beyond normal wear and tear. If you had given us a security deposit at move-in, those deductions will be subtracted from the security deposit and the balance will be refunded to you. If you elected to use the Security Deposit Replacement Program, the charges for those deductions will be charged to you per the terms of that program.

As part of our Resident Benefit Package, you will receive automatic protection at move-in with Resident Liability Insurance. This keeps you in compliance with your lease insurance requirements and provides peace of mind that you are covered at move-in. Although we recommend you keep the automatic protection in place during your lease, Residents providing proof of their own renters insurance with at least $100,000 in personal liability and listing PURE Property Management as Additionally Insured, and keeping their renters insurance active and current throughout the course of their lease, may opt-out of the automatic insurance provided at move-in.

Per the terms of our lease agreement, it is a resident’s responsibility to transfer and pay for all utilities available to the property (Gas & Electric, Water, Trash, TV, Telephone, etc.), unless otherwise agreed in writing by PURE Property Management. As part of our Resident Benefit Package, we will provide assistance with the challenging process of setting up utilities, getting them transferred to your name, and establishing connection. Once you have been approved for your rental and your lease is signed, you will be contacted by our Concierge Utility Team. They will get you the best rates and take you through the entire utility setup process.

To apply for one of our properties, navigate to the Rentals page and select which long-term property you would like to apply for. Then click Apply Now to apply online.

Rent is due and required to be paid every month, by the first day of each month, in our online Resident Portal, as direct deposit into PURE Property Management’s broker trust account.

If the property you are leasing is a pet friendly home, adding a pet during the course of your lease may be considered, subject to our standard pet policies. All pets are subject to a “pet screening” at a cost of $20 per pet. Restrictions are as follows: two pets maximum (some HOAs allow only one pet), acceptable size and breed, and a signed lease pet addendum by the resident. The following dog breeds may be cause for rejection: Akita, American Bulldog, Bullmastiff, Mastiff, Chow, Doberman, German Shepherd, Husky, Presa Canario, Pit Bull, Siberian Husky, Staffordshire Terrier, Wolf Dog, Bull Terrier, Pit Bull Terrier, Rottweiler, and any mix or combination of the any of these.

Notify one of our staff members in writing as soon as possible. Sometimes there may be a slight rent increase as part of the lease extension. Provided you are in good standing with your rent payments and otherwise not in breach of your lease agreement, extensions are in most cases considered and may be approved at the discretion of the landlord. One of our property managers will also want to meet you for a property walk through before agreeing to an extension.

Notify one of our staff members in writing as soon as possible, at least market-4-days before your lease end date. One of our property managers will then contact you to arrange a pre-move out inspection (typically scheduled for two weeks before the move-out date). It is at this pre-move inspection that we will provide recommendations to you for cleaning and repairs so you can get as much of your security deposit back as possible following your move. We will also schedule a full move-out inspection at the property, after you have moved out and vacated the property, to record the condition of the property and any items which warrant a charge to the security deposit.

Notify one of our staff members about your desired move-out date, in writing, as soon as possible. Our staff can then advise you on your remaining obligations, best options based on the terms of your lease, your desired move date, and after speaking with the roommate(s).

The responsibility for paying for repairs and maintenance depends on the repair itself and the cause of the need for maintenance. Normal wear and tear as well as regular maintenance items are typically the responsibility of the landlord. The resident is charged for all repairs or replacements caused by the resident, pets, and guests above and beyond normal wear and tear. Residents are also charged for damage to the property because of failure to report a problem in a timely manner and for repair of drain blockages or stoppages unless caused by defective plumbing.