What's the difference between Truck Diagnostic System and Premium Tech Tool?
Truck Diagnostic System is a very fast, light tool that quickly displays truck fault codes within one minute while Premium Tech Tool supports the need for more in-depth diagnostics and extensiuve parameter changes.
See Comparison Chart for specifics.
Who is the target market for Truck Diagnostic System?
It was developed primarily for fleets that have light diagnostic needs and want vehicle trip reporting capabilities.
Are the parameter changes password protected?
Yes, if a fleet chooses to setup password protection on their trucks' programmable parameters. Truck Diagnostic System will prompt for that password to be entered prior to allowing parameters to be changed. Premium Tech Tool is required initially to establish or change an existing password on the truck.
Does Truck Diagnostic System replace Premium Tech Tool?
No, there are a number of differences between Truck Diagnostic System and Premium Tech Tool. Three primary advantages to Premium Tech Tool are its guided diagnostics, software propgramming and ability to be used for warranty work.
Do I need internet access for Truck Diagnostic System?
No, internet access is not needed with Truck Diagnostic System. Only a 90-day license verification is required.
What trucks will Truck Diagnostic System work on?
Truck Diagnostic System is designed for Mack EPA2007, EPA2010 and EPA2014 trucks.
Will I need to purchase a second Truck Diagnostic System license if I own Volvo trucks?
No, a single license will allow a fleet to read Volvo and Mack trucks.
Should I buy the stand-alone system or the JPRO Command Module?
The functionality of the Truck Diagnostic System stand-alone or Command Module for JPRO® Commercial Fleet Diagnostics is the same. Use of the Command Module requires the purchase of the JPRO® Commercial Fleet Diagnostics which has additional functionality, including other OEMs. Questions about the JPRO® Commercial Fleet Diagnostics systems should be directed to Noregon.
Why Noregon?
As part of our connected vehicle strategy, Mack Trucks is determine to work with best-in-class partners to develop easy to use and highly integrated solutions. Truck Diagnostic System is the latest example of this philosophy.
How much does it cost? And are there any volume discounts?
Both the stand-alone system and the JPRO Command Module have an annual MSRP of $450. For more information on volume discounts, please contact Noregon at 844-804-2293 or visit truckdiagnosticsystem.com.
Is Truck Diagnostic System a one-time purchase?
Truck Diagnostic System is an annual subscription.
What does it cost to update Truck Diagnostic System?
Updates to Truck Diagnostic System can be provided free of charge as long as the annual subscription is active.
If I buy Truck Diagnostic System do I need anything else?
Yes, Truck Diagnostic System is a software program. A PC or laptop, 9 pin connector and a RP1210A compliant adapter is needed.
What kind of computer is needed to run Truck Diagnostic System?
Noregon recommends using a Panasonic Toughbook CF-53 or Panasonic Toughbook CF-31 but Truck Diagnostic System will work on a current PC running Microsoft XP, Vista Business, Windows 7, or Windows 8.
Does Truck Diagnostic System work on a PC running Windows 7 or Windows 8?
Truck Diagnostic System will work on a PC running Microsoft Windows Vista, Microsoft Windows XP Service Pack 3, Windows 7 or Windows 8.
Can Truck Diagnostic System perform vehicle tests such as cylinder cut outs?
Yes, Truck Diagnostic System can perform manual Cylinder Cut Out, DPF Regeneration and Learned Data Reset.
What OEM applications come with Truck Diagnostic System?
Truck Diagnostic System does not come with any bundled OEM software applications.
Can Truck Diagnostic System adjust user-configurable parameters?
Truck Diagnostic System has the capability to read user-configurable vehicle parameters and it can set Road Speed Limit, Cruise Control Enable, Idle Shutdown, Cruise Control Max Set Speed and Cruise Control Min Speed on Resume.
Can Truck Diagnostic System clear Fault Codes?
Yes, Truck Diagnostic System has the ability to clear both active and inactive fault codes. Truck Diagnostic System can also clear proprietary Mack and Volvo PPID and PSID faults.
Can Truck Diagnostic System perform ECU reprogramming?
Due to security and safety concerns, Truck Diagnostic System does not allow the reprogramming of ECUs. If you require ECU reprogramming you will need to use the Premium Tech Tool application.
Do I need OEM software in order for Truck Diagnostic System to work?
No Truck Diagnostic System is a stand-alone tool.
How does Truck Diagnostic System diagnose aftertreatment issues?
Truck Diagnostic System allows you to see the overall health of the aftertreatment system in one simple screen. The user can easily see values such as Soot Level, DPF Lamp status, Engine de-rate as it relates to Aftertreatment and current Regeneration Status. The user can see if there are conditions inhibiting regeneration from taking place. Additionally, the user can start and monitor the DPF Regeneration process using Truck Diagnostic System.
Do you offer free technical phone support?
Yes.
Does Truck Diagnostic System include any OEM troubleshooting manuals?
Truck Diagnostic System will search your PC for all installed OEM troubleshooting manuals and these will be available for viewing directly within the application. Truck Diagnostic System does not come with any troubleshooting manuals.
