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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 128,302 ratings
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Problems in the last 24 hours in Sanibel, Florida
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Sanibel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (2%)
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Live Outage Map Near Sanibel, Lee County, Florida
The most recent Comcast Xfinity outage reports came from the following cities:Fort Myers and Cape Coral.
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| City | Problem Type | Report Time |
|---|---|---|
 Fort Myers | Internet | |
| Fort Myers | Wi-fi | |
| Fort Myers | Internet | |
| Fort Myers | Internet | |
| Fort Myers | Internet | |
| Fort Myers | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Sanibel, Florida
Latest outage, problems and issue reports in Sanibel and nearby locations:
- susan (@susan44329810) reported fromCape Coral, Florida
I believe I saw post here about Brian Propp in Hall of Fame. I am willing to help with. I attempted before until I was rudely pushed away from a sports jerk reporter from Comcast. Well I see how far he got. 0. I spoke to the people from NHL. I know what has to be done.
- Hugo’s Mom (@fuentejps) reported fromCape Coral, Florida
@comcastcares omg! What horrible service, for several months now our internet goes out pretty much daily...absolutely no contacting a human...no phone number. Chat links. This is day 3 everything has been out for hours!
- #Believe #LoveHeals #meow 🐈 🐺 🌴🍹🚣🏻♂️ (@Jenn9707) reported fromCape Coral, Florida
@comcastcares please help me get am American sales & support number. Been on the phone an hour and no help
- francisthomas (@francisthomas) reported fromSanibel, Florida
@comcastcares Internet out in 33957? None/spotty since 12:58. Have tried everything. Stock trader and clinician- this is NOT good. No.problems in 5 months. What's up.?
- Mikey Mike (@Mrodfasho) reported fromFort Myers, Florida
@Xfinity No it’s still not working 😕
- Dennis Lewis (@DRLewisJr810) reported fromIona, Florida
@comcastcares I’m planning on dropping your service tomorrow. I want the ACC Network and Hulu has it while you continue to negotiate a contract. The customer service I’ve experienced with you has been lacking, to say the least. I can get the @accnetwork without you.
- jsotonyc (@jsotonyc) reported fromCypress Lake, Florida
Comcast sucks
- Karen Squires (@fuentejps) reported fromCape Coral, Florida
@ComcastCares#mobile_Care. Your customer service is horrendous!
- Marianne 💙🔄🌊🌊🌈 #Biden2020 (@ghostlymani) reported fromCape Coral, Florida
@Xfinity why is @MSNBC not working, been all day in the 33914 area!!
- Jake Rey (@JReymann) reported fromCape Coral, Florida
@Xfinity shockingly bad service…our family moved locally and instead of transferring service, they canceled it…I lost all my recordings and spent 7 hours trying to fix it…3 different techs said they did something on their end and it takes an hour to process….a lie to end call
- Lisa “Vaccinated” Heidrick (@lisaheidrick) reported fromSanibel, Florida
@Xfinity - my service has been out for hours and I can’t get through to anyone. When can I expect service to be restored? My son has school and we have work!
- Katherine Morong (@katherinemorong) reported fromCypress Lake, Florida
@comcast @Xfinity shame on you for taking 120+ days to credit my account despite chats and calls EVERY MONTH and now you’re blaming me and keeping my money? You CONTINUE to fail your customers #horriblebusiness #fraudbible #reportingtoBBB
- Karen Squires (@fuentejps) reported fromCape Coral, Florida
@comcast here I am again, two weeks in a row dealing with incompetence from Comcast! Horrible horrible customer service! The right hand doesn’t know what the left is doing. Disgusted
- Rochelle Alleyne (@RochelleAlleyne) reported fromCape Coral, Florida
. @Xfinity is it normal for you all to charge people for tech visits that are unavoidable after being promised a service remotely...but it doesn't work? Then when you're promised that at least half the visit will be credited back to you...it's not. Just checking.
- #Believe #LoveHeals #meow 🐈 🐺 🌴🍹🚣🏻♂️ (@Jenn9707) reported fromCape Coral, Florida
@comcast apparently Comcast / Xfinity doesn’t hire any American customer service reps and don’t care if they lose your service because their customer service overseas can’t help you - how very sad
- Kurokawa Martial Arts (@KurokawaMA) reported fromCape Coral, Florida
Comcast for Business sucks! $1400 early termination "fee" or pay monthly no-need monthly $150! 😡👹#NeverAgain! #NeverComcast
- Marianne 💙🔄🌊🌊🌈 #Biden2020 (@ghostlymani) reported fromCape Coral, Florida
@Xfinity Reset still not working
- Carey Losey 🇺🇸 🇮🇱 (@losey_carey) reported fromFort Myers, Florida
@DIRECTV Your customer services went to sh*t as soon as AT&T took over! I can no longer get an AMERICAN on the phone or promotional discounts! If things don’t change I’m switching to Comcast!
- Christine Wasilak (@Sprinkdles) reported fromCape Coral, Florida
@Xfinity @XfinitySupport I am so disappointed in you. I have been with you since the beginning. I had your services in Jersey and now in Florida. We have an outage going on bc of some nasty storms that came thru and I called you not once but twice, spoke to 2 females (1 of 2)..
- Melanie B (@melanie_ab93) reported fromFort Myers Beach, Florida
@comcast I tried calling yesterday multiple times to extend my payment. I have 2 kids currently doing homeschool due to the pandemic so service is IMPORTANT! Never had a problem doing this until this month during a National Crisis! Irritated is putting it nicely 😡
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Joost Blox (@JoostBlox) reported
@PhilipCorsius I think for us as viewers it doesn’t make a lot of difference in the end. At least the fact that Disney bought it gives us Europeans better access now, because Comcast’s streaming service is not available here (yet).
- Tica1983 (@Tica19833) reported
@WashProbs @Xfinity Our apartments only ever allowed Comcast until Aug. We had outages almost daily& it really sucked since I work from home. They finally allowed Verizon & I switched immediately. Havent had any problems since.
- Rebecca Corral (@corralboca) reported
@Xfinity Do you guys make it deliberately difficult to cancel a trial subscription? I've tried canceling online, in chat, and on the phone...all without success. This is a lousy way to do business!
- m1 . (@m1warren) reported
xfinity full of **** 😒
- Kevin Lacker (@lacker) reported
@ilyasu yeah I was perfectly content until I saw that you had bigger numbers than I did. really if sonic can simply not fail all the %$#@ time like xfinity then i'll be a happy customer.
- Ty 〽️💰 (@MittchMoneyy) reported
@colormewhitt I only heard of Comcast and direct tv never heard of sling as cable I heard Hulu got live sports doe
- Mrs. Nacritis (@author_nacritis) reported
I have no cell service because xfinity is abusive ex boyfriending me and won't release my phone, which I own outright. You ever just realize that modern life revolves around the cell phone?
- Susan Pfeifer (@mediasusan) reported
I haven't tried #CNNPlus yet because they have not told me if it's to watch or to read and how to do either. I know CNN as a broadcast product but Xfinity doesn't carry it. Bad rollout w/o telling me how to use it.
- Brent Spore (@iboughtamac) reported
@comcast wow internet super sucks right now. Why?
- Meegz🤘🏻❤ (@meegzx3) reported
@LadySeghers @XfinitySupport Jackson, and same. Coincidentally, I have xfinity for cellular service as well 🙃
